Step 1. Define the business Objectives Step 2. Identify the Necessary Data : from opinions, attitude surveys, financial statements, job descriptions, performance appraisals, work samples, or historical documents from company archives. Step 3. Select Data-Collection Method: structured and unstructured questionnaires, observations, group discussions, key consultations, work samples, records, reports, and tests. Step 4. Collect the Data Step 5. Analyze and Confirm the Data Step 6. Prepare the Final Report