Stage1: what are the business needs? Evaluation level 4: Were the business needs met? it always starts with the Business need Stage2: what are the performance needs? Evaluation level 3: Can they perform as required? Stage 3:what are the learning needs? Evaluation Level 2 : Did they learn what they were supposed to learn? Stage 4: what are the learner needs? Evaluation level 1: were they happy with the learning?