What is Customer Profile Map - Customer Job(s)

- Describe what a specific customer segment is trying to get done. It could be the tasks they are trying to perform and complete, the problems they are trying to solve, or the needs they are trying to satisfy. • What functional jobs are you helping your customer get done? (e.g. perform or complete a specific task, solve a specific problem, ...) • What social jobs are you helping your customer get done? (e.g. trying to look good, gain power or status, ...) • What emotional jobs are you helping your customer get done? (e.g. esthetics, feel good, security, ...) • What basic needs are you helping your customer satisfy? (e.g. communication, hunger, ...)