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CompTIA A+ Part2 - Acronyms and Addresses
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Pregunta:
What are the steps in Change Management
Autor: Alex HuntingtonRespuesta:
1. Document Business Processes 2. State the purpose of change 3. State the Scope of Change 4. Risk Analysis 5. Make a plan for the change 6. test end-user acceptance 7. create a group to approve changes (change board) 8. create a backout plan 9. document any new processes or changes along the way
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