1.Talk with the participant's supervisor 2.Clarify with management what the participants are expected to do differently or better, and how this aligns with business goals. 3.Design support in the form of both hard copy and online materials that can be used after the learning event 4.Ensure that participants know how their efforts will affect business goals 5.Be certain participants know what is expected of them and how they will be held accountable 6.Be sure participants know how they can find assistance following the learning event.