Pregunta:
Model 1 and 2 communication
Autor: Sixten Bigner Af KlintbergRespuesta:
(HR framework) Model 1 communication is much like vertical control as it is much about persuasion and giving orders. In model 1 the individual does her own analysis and tries to persuade others through facts and logic. Model 2 communication is similar to horizontal control, where the individual tries to find common ground with her co-workers and instead of persuading, tries to understand other perspectives and potentially change her own opinion.
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