| What are the management skills? | Planning, Leading, Interpersonal, Decision Making, Communication, Delegating |
| Communication | is a process of creating and exchanging information between people that produce the required response. |
| Delegation | is passing of authority down the hierarchy to perform tasks or make decisions. |
| Planning | is the process of determining objectives and devising strategies in order to achieve them. |
| Leading | is the skill of a manager to influence and motivate employees towards the achievement of business objectives. |
| Decision Making | is a multi-step approach whereby a selection is made between a range of different alternatives. |
| Interpersonal | are those skills used every day to communicate and interact with other people, both individually and in groups. |
