| Explain 'change management' | The structured approach of planning, implementing, and guiding organisational transitions to adapt to new strategies, processes, technologies, or structures. |
| What are 5 drivers of change toward a business? | Corporate culture, management styles, organisational structures, competition, and legislative compliance. |
| What are the primary management strategies for overcoming resistance to change? | Communication, participation, negotiation, manipulation, and threat. |
| Explain the role of consultants and professional service managers for a business. | Providing expert advice and specialised knowledges to assist the business in sustaining competitiveness and adapting to evolving market dynamics. |
| Explain performance managment when transforming a business | Involves assessing employee effectiveness in light of the changes, resulting in outcomes: redundancy to align with reduced roles, retraining to acquire new skills, development to promote innovation and growth. |
| Explain the relationship between the strategies for overcoming resistance to change and human resources management | HR's role to facilitate effective communication, training, and organisational support, enabling the successful implementation of change initiatives. |
| Explain the relationship between strategic planning and vision for change managment. | Provides the roadmap and steps necessary to realise the vision for change management, guiding the businesses efforts toward desired outcomes. |
| Explain the relationship between drivers of change and transformation/ renewal. | Drivers of change, such as technological advancements or shifting market trends, compel businesses to undertake transformation or renewal efforts to adapt, innovate, and remain competitive in evolving environments |
| Define performance management. | Process of planning, monitoring, evaluating, and developing a bussiness's performance to optimise productivity, achieve goals, and effectiveness. |
| What are potential outcomes of a performance managment review? | Redundancy, goal adjustment, training/ development, performance incentives. |
| What are potential outcomes of a change management review? | Rejection, approval, postponement, modification. |
| Identify three types of business managment | Autocratic, democratic, Laissez-Faire |
| Define redundancy | The process of eliminating positions or roles within an organisation when they become unnecessary. |
| What are the 4 most common organisational structures | Functional, divisional, matrix, flat |
| Define a functional organisational structure. | Departments are organised based on functions, suitable for larger organisations seeking specialisation. |
| Define a divisional organisational structure. | Divisions are established based on products, markets, or geographic regions, suitable for diverse or geographically dispersed bussiness's. |
| Define a matrix organisational structure. | Employees report to both functional managers and project managers, collaboration and expertise sharing in project-based environments. |
| Define a flat organisational structure. | Few or no middle management levels, promoting quick decision-making and open communication, often found in startups and small businesses. |
