| assert that adults:
Need to know the reason for learning something.
Base new learning on their reservoir of experience.
Learn in order to resolve problems in a given context.
Learn best when they perceive new knowledge’s value to their circumstances | Andragogy Malcolm Knowles |
| where adults make the request for information as they need it | What is Pull Strategy? |
| where the TD professional decides what information learners need. | What is Push Strategy? |
| A learning object is a self-contained chunk of instructional material
It typically includes three components:
1. performance goal,2. the necessary learning content to reach that goal, 3. a form of evaluation to measure whether the goal was achieved. | learning objects |
| the amount of information that can be transmitted over a communications channel in a fixed amount of time. | Bandwidth |
| two kinds of technology based learning solution.
1.Hard technology
2.Dynamic Capabilities | How to assess The organizations access to technology |
| such as the number and type of available computers, tablets, and mobile devices that are available | Hard Technology capabilities |
| such as an organization’s ability to balance continuity and change in technology as well as the ability to distribute and apply organizational learning efficiently .Other Dynamic Capabilities are
. awareness of the need to change
• ability to notice demand signals from the marketplace
• recognition of the need to build core competencies to meet requirements | Dynamic Capabilities |
| Capacity of 256 kbps uplink or downlink speed | Broadband |
| Content Management System
These systems may be part of a larger talent management system that contains additional human resources information such as salaries and performance reviews.
A computer software system that supports the creation,organization and modification of digital documents and other content.
is software that helps users create, manage, and modify content on a website without the need for specialized technical knowledge. ( WordPress) | CMS |
| Learning Management Systems automates employees training .A learning management system is a software application for the administration, documentation, tracking, reporting, automation and delivery of educational courses, training programs, or learning and development programs
is software technology for delivering online courses or training to learners while performing learning management functions such as creating course catalogs, keeping track of learners'
progress and performance across all types of training, and generating reports.
An LMS is not used to create course content.
That work is performed using an LCMS | LMS |
| Network with peers who do similar work
attend conferences
Identify the Experts in their field
Use recommendations
Search the web | How can TD professionals maintain their currency with changes in technology” ? |
| Online learning describes technology-enabled training via computers, mobile devices, the Internet, intranets | Online Learning |
| The principal feature is that learners review materials out of class—perhaps multiple brief lectures, short readings, online quizzes that provide immediate feedback, or other online activities. In the classroom, the facilitator might lead discussions or ask learners to collaborate on a common project or use the classroom as a laboratory for applying the material they
studied before class. | The Flipped Classroom |
| The purpose of flipping the classroom is to allow learners to complete the first stages of Bloom’s Revised Taxonomy of Learning like remembering and understanding on their own | The Flipped Classroom 2 |
| There are various distance approaches to delivering classroom training, including television, radio, and teleconferencing; video conferences; webcasting and webinars; and virtual training. | Various Distance Learning Approaches |
| Virtual training classes are similar to its traditional in-person classroom counterparts, where there is significant interaction between participants and the facilitator | Virtual Training |
| “a global system of interconnected computer networks that use the standard Internet protocol suite (TCP/IP) to link.several billion devices worldwide | Internet |
| the web is a subset of the Internet.that allows the linkage of pages written in HyperText Markup Language HTML. the web is a method for sharing information on the Internet | The Web and the Internet |
| HTML is a way of coding information to enable its correct display in a web browser and its accessibility through links to other HTML content.
With HTML, it is possible to create a rich learning experience using linked webpages | HTML |
| is the second generation of the Internet, enhancing information-sharing and collaboration among users, leading to the development of online communities, social networking sites, wikis, and blogs. interactive media used on the web
Emails
Blogs
Micro blogging (Twitter)
Wikis
Cloud based file storage
Discussion Boards | Web 2.0 |
| Wikis allow multiple users to post and edit documents and share media. The providers of both blogs and wikis usually include at least minimal HTML editing software as part of the service | Wikis |
| on an Internet provider’s web server—allows for file sharing. Included in this might be applications that allow users to upload and share photographs or video with commentary. It allows people in multiple places to collaborate | Cloud-based file storage is a social Medium |
| Allow participants to post questions or messages and receive answers or comments immediately or with minimal delay | Discussion Boards |
| is a live broadcast of a media file through a website that can be accessed by millions at the same time all over the world websites. A podcast is not live streaming of media but instead content released as a series of episodes | Podcasting |
| “Gamification is the craft of deriving all the fun and addicting
elements found in games and applying them to real-world
Gamification is the application of game-design elements and game principles in non-game contexts. It can also be defined as a set of activities and processes to solve problems by using or applying the characteristics of game elements | Gamification |
| Augmented reality programs allow the user to view the real world with an overlay of associated information,
Augmented reality is an interactive experience of a real-world environment where the objects that reside in the real world are enhanced by computer-generated perceptual information, sometimes across multiple sensory modalities, including visual, auditory, haptic, somatosensory and olfactory | Augmented Reality |
| Virtual reality (VR) technologies aim to provide the user with three-dimensional computer-generated environments in which they can interact with embedded virtual objects | Virtual Reality |
| Provide learners with opportunity for experimentation and discovery; to learn through trial and error without the real-world costs and consequences of fail. | Simulations |
| Feature ways to store and catalog previously created learning objects and include authoring tools to create new learning objects
A repository of information, processes, and perspectives that inform and guide planning and action
EPSSs can help an organization to reduce the cost of training staff while increasing productivity and performance. | Electronic Performance Support Systems EPSS |
| People learn from one another by observation, imitation, and modelling.
Social media can be used to develop learning objects and strategies that capitalize on this view of how people learn.
"Formal training and workshops account for about 10 to 20 percent of what people learn at work,” states Jay Cross | Social Learning Theory Jay Cross |
| A set of Internet Based technologies designed to be used by three or more people
The key to success with social media is to first define the business needs and learning strategy and then to select | Social Media |
| is software technology that provides a multi-user environment .is a platform that integrates authoring, delivery, publishing and analysis of content in a multi-user environment .It is like a learning library
where developers, authors, instructional designers, and subject matter experts may create, store, reuse, manage, and deliver digital e-learning content from a central object repository.
A LCMS focuses on the development, management, and publishing of the content that will typically be delivered via a learning management system (LMS). | LCMS |
| is used for planning, delivering, and managing all learning events in an organization, including online, virtual classroom, and instructor-led courses. It provides a systematic means of assessing and raising competency and performance levels throughout an organization. It tracks learners’ progress and performance across all types of training activities, and it can be connected to a talent management system, and also to human resources functions. | LMS |
| An EPSS is a software program that provides just-in-time,on-demand information, guidance, examples, and step-by-step dialog boxes to support and improve job performance without the need for training or coaching by others.
An EPSS is a comprehensive electronic and technology-based job aid | EPSS |
| Johnson and colleagues (2013) say that learning analytics can be “an effective, efficient way to assess student responses, provide immediate feedback . and make adjustments in content delivery and format with the goal of creating learning that is adapted to the learning behaviors of learners.
C. A source of information for personalizing course content | Learning Analytics |
| types of authoring software .Designed for Managing Learning content.
While LCMSs may include the capacity to develop such things as quizzes, learning developers often create learning objects using some other type of software or application. | LCMS and EPSS are ................. |
| TM Connect the organization’s productivity with the deployment of its personnel
talent management is “the implementation of integrated strategies or systems designed to increase workplace productivity
by developing improved processes for attracting, developing, retaining and utilizing people with the required skills and aptitude to meet current and future business needs. | Talent Management |
| Identify talents in existing workforce and make sure that individuals are placed where they can their abilities to the fullest. focuses on the skills and strengths of an organisation's employees. By supporting employees and giving them insights on their strengths, they will feel energised and engaged. | Inclusive Strategies of Talent Management |
| If the organization recruits and hires people with talents ready-made . Recruit high performing employees externally.Track performance and focus on improving the skills of the most productive workers
educational opportunities might focus more on socializing them to the organization (“how we do things here) | Exclusive strategies of Talent Management |
| Integrated talent management can be summarized as building an organization’s culture, engagement, capability, and capacity through the implementation and integration of talent acquisition, employee development, retention,and deployment processes; and ensuring that these processes are aligned to organizational goals | Integrated Talent Management |
| An LMS is a software application for the administration,documentation, tracking, reporting and delivery of e-learning education courses or training programs. | Learning Management systems LMS |
| Performance management
Goal management
Compensation management
Talent acquisition/recruiting
Learning management systems
Career development
Succession planning. | Talent Management Systems |
| an organizational practice by which the human capital assets
of an organization are collectively leveraged to gain a competitive advantage
Talent management supports human capital management through training, knowledge sharing, independent learning, performance management | Human Capital Management |
| One of the principal goals of knowledge management as a process is to Capture what employees know in a form that others can access
It is a part of LT because organizational learning drives the creation of valuable new products and information .It encourages
Collaboration and the ability to connect individuals or groups
Access to experts
Access to communities of practice to post issues, solve problems, or discuss key topics
Connections between groups of people and systems and applications | Knowledge Management |
| Knowledge management (KM) consists of the systematic processes for acquiring, organizing, sustaining, applying, sharing, and renewing all forms of knowledge to enhance the organizational performance and create value. | Knowledge Management Concepts |
| which is what its employees themselves know can be transmitted from person to person. Tacit knowledge can be converted into explicit knowledge when it is recorded in some form ( Codification) | Tacit Knowledge |
| is contained in written documents and other media. can be assessed by anyone without accessing the person who has it
Tacit knowledge can be converted into explicit knowledge when it is recorded in some form
we consider that tacit knowledge about an organization’s products, practices, and policies can be obtained from people within the organization (employees, learners, consultants) and outside of it (customers, critics, colleagues). | Explicit Knowledge |
| DMS organizes documents that contain text, images, and even hypertext—using rules designed by the knowledge manager and codified | Document Management systems DMS |
| data warehouse is a “massive database serving as a centralized
repository of all data generated by all departments and units of a large organization | Data Warehouse |
| Data: The nature of data is raw, and without context data can exist in any form, usable or not. For example, numbers in a spreadsheet are data
Information: Data that have been given meaning. For example, spreadsheets are often used to create information increases or decreases in sales, competitor trends
Knowledge: Information that when combined with understanding enables action.For example, a manager analyzing a declining sales trend may take action to identify issues and carry out strategies to change the trend | What is the difference between Data - Information - Knowledge? |
| data gathered into department level data bottom-up approach
data warehouse is gathered for the organization as a whole top-down
Downfall of data mart: produce silos of data not coordinated on the scale of the whole organization | Data Mart |
| Uses statistical techniques to narrow choices
Computer system designed to provide assistance in determining and evaluating alternative courses of action
Decision support systems (DSSs) are used to collate data from a variety of sources | Decision Support Systems |
| used to describe phone service over the internet | VOIP |
| Both provide storage for course materials. The difference in the context in which they are used. CMS are often used for instructor led courses.like university led courses.They are not designed to produce the sort of data to connect to HR functions | Difference in LMS from CMS |
| 1. manage performance reviews
2.hiring | 2 reasons companies buy talent management system software |
| Teleconferencing facilities require a dedicated satellite dish for connection
Web conferencing may also satellite connections but through regular telephony channels | What is the difference between teleconferencing and web conferencing? |
| The length limit of the content | What is the difference between blogging and microblogging? |
| Tag objects in the real world with additional information. shows annotation to real locations | Augmented reality can be used to ......... |
| B. How comfortable are employees with web-based technologies? | You are a new TD professional in a medium-size organization that deploys repair people. The median age of employees is 45. One of your first projects will be to develop an EPSS. What information would you like
to have first? |
| A. Whether there are adequate guidelines about what can be communicated using social media applications | You work for an organization that produces cutting-edge, potentially very profitable products. Which of these is the most important consideration for supporting employees to collaborate using social media? |
| A. Capture what employees know in a form that others can access | One of the principal goals of knowledge management as a process is to _______ |
| A. Establish a collaborative online workspace for the IT specialists | A TD professional is working to help his web development organization develop a knowledge management system. Which of the following is most likely to align with the knowledge management goals of the organization? |
| D. It might be hard to combine information from different marts | The management of the very large organization want to develop a knowledge management system that can mined for data, and they would like to do it by developing data marts. What might be a drawback of
doing it this way? |
