| Accolades | • 25 years’ experience designing, implementing, and scaling operations
• Customer Satisfaction Rating of 97% (out of 5,000 reviews)
• The Top 10 Best Performing Managed Security Service Providers by Insights Success Magazine
• Top 10 Most Disruptive Cloud Solution Provider from CEO Views Magazine
• The Top 25 Technology Providers from CIO Providers
• Best Supplier Award – Adaprec, Inc
• Best in Class Award – Northrup Grumman
• Service of Excellence Recognitions – Ion Torrent, Odyessy Thera |
| 4 Types of Services | 1. Strategic
2. Administrative
3. Technical
4. Support |
| Strategic Services | 1. Provide IT Director services
2. Design IT Infrastructure On-Premise and Cloud
3. Implement Process & procedures based on IT best practices
4. Meet compliance requirements
5. Handle office build-out, migration & expansions |
| Administrative Services | 1. Regular IT Meetings
2. Project Management
3. Ticket Management
4. Client Satisfaction reporting
5. Weekly & Monthly IT Reporting
6. Key Performance Index (KPI) Reporting
7. Asset Management
8. Vendor Management
9. Cabling Services
10. IT Room, Cooling, HVAC
11. IT Documentation |
| Technical Services | 1. Firewall,Switching, & Routing
2. Linux, Windows & MAC servers & systems
3. Cybersecurity
4. Design & implement Zero Trust Network
5. Virtualization & Storage
6. Backup & Disaster Recovery
7. Wireless Solutions
8. Single Sign ON (SSO) & Multifactor Authetification
9. Mobile Device Management
10. Cloud services management
11. Onboarding & offboarding employees & contractors
12. Printing & phone services |
| Support Services | IT SUPPORT SERVICES
1. Onsite technical services
2. Helpdesk-live tech support
24x7x365 including holidays
3. Proactive weekly Preventative Maintenance
Network Security
Network Infrastructure
Systems Infrastructure
Endpoints (Desktops, Laptops, & Mobile Devices)
4. NOC (Network Operation Center) 24x7x365
5. Provide IT Training to Users |
| Accolades | • 24 years’ experience designing, implementing, and scaling operations
• Customer Satisfaction Rating of 97% (out of 5,000 reviews)
• The Top 10 Best Performing Managed Security Service Providers by Insights Success Magazine
• Top 10 Most Disruptive Cloud Solution Provider from CEO Views Magazine
• The Top 25 Technology Providers from CIO Providers
• Best Supplier Award – Adaprec, Inc
• Best in Class Award – Northrup Grumman
• Service of Excellence Recognitions – Ion Torrent, Odyessy Thera |
