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level: 2.2 Organization and Management

Questions and Answers List

Question	Answer
The levels of management and division of responsibilities in an organization	Organizational structure
A visual representation of the organizational structure, showing who reports to whom	Organizational chart
A manager directly in charge of a worker	Line Manager
A worker who reports to their line manager	Subordinate
Giving authority for a task to a subordinate	Delegate
The number of subordinate	Span of Control
The path authority passed from senior management to workers	Chain of command
Stripping out layers of management	De-layering
-Planning -Control -Command -Coordinating -Organizing	What do managers do?
The manager is in charge, makes all the decisions and expect everyone to do what they say	Autocratic
Managers get workers to involved in decision making though managers still make the final decision	Democratic
Leader set the aim and objective and workers are left to do what they think is best	Laissez-faire
A group of workers who have joined together to ensure their interests are protected	Trade union