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level: Level 1

Questions and Answers List

level questions: Level 1

Question	Answer
Raw Facts and figures	Data
knowledge gained from processing data	information
an organized method for collecting, storing and communicating past, present and projected information on internal operations and external intelligence	information system
the executive responsible for managing a firms information systems and related computer technologies - traditionally reports directly to the CEO	chief information officer CIO
information system that use computer and related technologies to store information electronically in an organized, accessible manner - computer hardware - computer software - telecommunications and computer networks - data resource management	computer based information systems
- transaction processing system - process control system	operational support systems
- management information systems - decision support systems executive support systems - expert systems	management support systems
all tangible, or physical, elements of computer system - input devices are the components that store and process data, perform calculations - they keyboard and mouse allow users to enter data commands; storage and processing compnents consist of the hard drive and other storage components like flash drives - output devices present results to users - monitors, printers, transmit or display documents	hardware
supercomputers	types of computers - mainframes
high-end network servers	type of computers - midrange systems
desktop, notebook (laptop) computers - tablets hand-held devices - smart phones and pdas	personal computers
all the programs, routines and computer languages that control a computer and tell it how it operates	software
- windows operating systems - mac operating	operating system
- adobe acrobat - micrrosoft powerpoint quicken	application software
he Internet Local area networks (LAN) Wide area networks (WAN)Wireless local networks (WiFi) Intranets Virtual private networks (VPN )Voice over Internet protocol	computer networks
malware - computer viruses - worms - botnet - trojan horses - spyware	e-crime
- personal use - privacy	use of information systems by employees and vendors
- employment records - employee monitoring - customer data	organizational use of information
- natural disasters - power failures - equipment malfunctions - software glitches - human error - terrorist attact the most basic precaution is routine backup of software and data, at the organizational and individual level	disaster recover and backup
employees who work with virtual offices	the distributed workforce
- an outside supplier that provides both the computers and the application support for managing an information system	application service providers ASP
- the use of software time from application providers; firms pay only their usage of the software, not for purchasing or maintaining the software	on demand computing
- the use of powerful servers that store applications software and databases that users access by using any internet - connected device, such as a PC or a smartphone	cloud computing
a network of smaller computers that run special or complicated tasks	grid computing