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level: PMLS LESSON 7

Questions and Answers List

level questions: PMLS LESSON 7

Question	Answer
A KEY MANAGEMENT GOAL IS TO ENSURE____________ LABORATORY SERVICES ARE PROVIDED	QUALITY
- % of the medical decision are based on the lab results.	70%
- - is the key for management goals.	QUALITY
definition of laboratory quality	accurate, reliability and timeliness of reported test results
- ” in order to achieve the highest level of accuracy and reliability.	quality management system
-It is defined as the coordinated activities to direct and control an organization with regards the quality	QUALITY MANAGEMENT SYSTEM
INTERNATIONAL ORGANIZATION FOR STANDARDIZATION	ISO
CLSI	CLINICAL LABORATORY STANDARDS INSTITUTE
- Both groups are internationally recognized laboratories standards organization.	ISO AND CLSI
They provide Guidelines, Policies for the laboratory. - All aspects of the laboratory operation need to be addressed to assure quality, this constitutes a quality management system.	ISO AND CLSI
 Patient preparation for sample collection  Sample receipt and accessioning  Sample Transportation	PRE EXAMINATION
 Quality control testing	EXAMINATION PHASE/ ANALYTIC PHASE
 Record Keeping  Reporting of the results	POST EXAMINATION
FACTORS TO ASSURE QUALITY IN THE LABORATORY	LABORATORY ENVIRONMENT COMPETENT AND KNWOLEDGEABLE STAFF GOOD QUALITY OF RE-AGENTS AND EQUIPMENT QUALITY CONTROL PROCEDURES COMMUNICATIONS RECORD KEEPING
12 QUALITY SYSTEM ESSENTIAL	ORGANIZATION, PERSONNEL, EQUIPMENT, PURCHASING, AND INVENTORY PROCESS CONTROL OR QUALITY CONTROL, INFORMATION MANAGEMENT DOCUMENTS AND RECORDS, ASSESSMENT, PROCESS IMPROVEMENT, CUSTOMER SERVICE, FACILITY AND SAFETY
primary forms of test reporting	information management
The primary goal in a quality management system is continuous improvement of the laboratory processes and this must be done in a systematic manner. They are number of tools that are useful for process improvement.	process improvement
QUALITY INDICATORS - AUDIT PROGRAM - AUDIT REVIEW	internal laboratory assessment
- PROFICIENCY TESTING - INSPECTIONS - ACCREDITATIONS	external laboratory assessment