| why is it important to have social interactions | need to belong |
| Infants prepared for relationships | preferences for faces |
| reasons to be in a relationship | company |
| what is a relationship | social connection |
| factors influence quality of relationships | trust |
| influence on how we relate | who we are(personality) |
| 4 selves | open self(known by everyone) |
| open self | gender |
| hidden self | political views |
| blind self | ticks/manerisms |
| unknown self | time of death |
| growing in self-awareness | listen to others |
| personality | affects how we think,feel and behave in our relationships |
| big 5 personality model | neuroticism
*tendency to easily and strongly experience negative emotions(anxious,nervous,sad,tense) |
| research on personality and relationships | high neuroticism=lower relationship satisfaction |
| self-concept | subjective,filtered through own perceptions |
| self-esteem | how valuable you think you are |
| increasing self esteem | beware the imposter phenomenon
*feeling like you don't belong |
| interpersonal communication apprehension | feeling of fear or anxiety about a situation in which a person must communicate |
| managing apprehension | acquire communication skills and experience |
| perception | processes of becoming aware |
| intrapersonal management | being other-oriented |
| impression management | process you go through to create the impression you want others to have of you |
| diversity | commonplace in our society |
| culture | lifestyle of a group of ppl passed through socialization,not genes |
| enculturation | process of culture transmission from one generation to another |
| acculturation | process by which a culture is modified through exposure to another culture |
| how cultures differ | orientation |
| individual culture | individual goals most important |
| collective culture | group goals most important |
| high-context culture | communication is in the context of the person and their environnment |
| low-context culture | information is explicitly stated |
| politeness strategies | appear likeable |
| establishing credibilty | competence |
| self-monitoring strategies | presenting a positive image |
| influencing strategies | information is power |
| how to be liked wikihow | listen to others attentively and actively |
| masculine culture | more traditional gender |
| feminine culture | both men and women |
| low ambiguity tolerant | avoid uncertainty |
| high-ambiguity-tolerant | accept uncertainty |
| long-term orientation | importance of future |
| short-term orientation | focus on past and present |
| indulgent | emphasize gratification of desires |
| Restraint | limit gratification |
| directness | some emphasize politeness and positive public image rather than literal truth |
| emotional expression | emotions not always expressed in order to keep harmony,may cause resentment |
| conflict | violations of collective norms vs individual norms |
| ethnocentrism | tendency to see others and their behaviours through our own cultural filters |
| improving intercultural communication | recognize and reduce your ethnocentrism |
| gender | psychological orientation |
| how women communicate | communicate to build relationships,build rapport |
| how men communicate | communicate to report |
| emotions men and women | experience emotions similarly |
| women emotions | talk about feelings more |
| men emotions | anger |
| conflict in gender | can rise from gender differences |
| women in friendships | self-disclose more detail |
| men in friendships | don't view intimacy as quality of friendships |
| interpersonal communication | interdependant |
| forms of communication | synchronus(face to face) |
| 5 elements of communication | source and receiver |
| source and receiver | verbal and non-verbal |
| channel | medium through message is passed
*auditory,vocal,visual,tactile,chemical |
| noise | anything that interferes with receiving a msg |
| context | physical(tangible,concrete environment) |
| competent communicator | thinks critically and is mindful |
| why we should listen | helps us connect with others |
| how genuine listening is different from regular listening | we put ourselves in their shoes,listen for emotions/feelings,what they want or need(genuine) |
| why is it hard to listen | so much noise going on in our minds,have to listen to ourselves first before listening to others |
| benefits of listening | get to yes more often |
