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level: Level 1

Questions and Answers List

level questions: Level 1

Question	Answer
recognition and valuing of difference, encompassing such factors as age, ethnicity, ability, religion, education, marital status, sexual orientation, and income	Diversity
newer concept describing how globalization affects and merges with local interests and environments.	Glocalization
knowing when to listen, when to ask for help, and when—finally—to speak	cultural proficiency
communication between people who have differences in any one of the following: styles of working, age, nationality, ethnicity, race, gender, sexual orientation, etc	Cross-cultural Communication
occur as a result of individuals believing their culture is better than others.	Cultural clashes
continuous transfer of information	dialogue
group or community with members of the same language and culture.	Local Communication
one’s identity-the locus of birth, family, language, jokes	locality
Attachment to the place where you experience the greatest cultural “comfort”	cultural proximity
the exchange of information between individuals who are unalike culturally	Intercultural communication
ever-changing values, traditions, social and political relationships, and worldview created and shared by a group of people bound together by a combination of factors	Culture
belief that your own group or culture is superior to all other groups or cultures	Ethnocentrism
belief that another culture should be judged by its own context rather than measured against your culture	Cultural relativism
a generalization about some group of people that oversimplifies their culture.	Stereotyping
marginalized groups	Prejudice
value individual freedom, choice, uniqueness, and independence	Individualistic cultures
value the group over the individual	Collectivist cultures
compartmentalizes time to meet personal needs	M-time, or monochronic time schedule
views time as contextually based and relationally oriented	P-time, or polychromic time schedule
leave much of the message unspecified, to be understood through context, nonverbal cues, and between-the-lines interpretation of what is actually said	High-context cultures
expect messages to be explicit and specific.	low-context cultures
readily showing emotions	affective
do not telegraph their feelings, but keep them carefully controlled and subdued	neutral
ability to use the verbal and nonverbal language appropriate to the cultural or co-cultural norms of the individual with whom you are communicating	Code sensitivity
being open minded about differences	shared codes