1. Communication is a process. 2. Communication occurs between two or more people. 3. Communication can be expressed verbally, non-verbal, or both at the same time.

The process of converting the message into words, actions, or other forms that the speaker understands.

Encoding

This function of communication conveys information.

Information Dissemination

The information conveyed by the speaker in words or in actions.

Message

The medium or the means, such as personal or non-personal, verbal or nonverbal, in which the encoded message is conveyed.

Channel

The process of interpreting the encoded message of the speaker by the receiver.

Decoding

This function of communication facilitates people's expression of their feelings and emotions.

Emotional Expression

The recipient of the message.

Receiver

The reactions, responses, or information provided by the receiver.

Feedback

What are the five elements of the Shannon-Weaver Model?

Source, Transmitter, Channel, Receiver, & Destination

This function of communication controls behavior.

Control

Encoder of message into signals.

Transmitter

Decoder of message from the signal.

Receiver

Signals adapted for transmission.

Channel

Producer of message.

Source

Includes everything that the receiver needs to hear for him/her to respond, react, or evaluate properly.

Completeness

Make the message direct or straight to the point.

Conciseness

The speaker respects the culture, values, and beliefs of his/her receivers.

Courtesy

What are the barriers to communication?

Emotional Barriers, Use of Jargon, Lack of Confidence, & Noisy Environment

Uses simple and specific words to express ideas.

Clearness

Correct use of grammar eliminates negative impact, increases credibility and effectiveness of the message.

Correctness

Speaker should always consider relevant information about his/her receiver such as mood, background, race, preference, education, status, needs, among others.

Consideration

Stay polite and avoid showing anger.

Emotional Barriers

Use layman's term or simpler words.

Use of Jargon

Message is concrete and supported by facts, figures, and real-life situations.

Concreteness

Join organizations where you can share and develop your interests.

Lack of Confidence

Use simple yet precise and powerful words. Be direct with your words.

Brevity

Make some adjustments by asking someone to minimize the volume or look for a quiet area where you can resume the conversation.

Noisy Environment

An interaction wherein words are used to relay message.

Verbal Communication

The language you should use must be appropriate to the environment or occasion.

Appropriateness

Clearly state your message and express your ideas and feelings to avoid misinterpretations.

Clarity

Message is conveyed through actions.

Nonverbal Communication

Carefully choose your words in consideration of the gender, roles, ethnicity, preferences, and status of the person you are talking to.

Ethics

Find ways to charm your audience through the use of vivid words.

Vividness

TRUE OR FALSE Mastery of nonverbal communication helps make your speech more dramatic.

TRUE